Open Plan IT provide expert all-round computer support to UK voluntary / community / third sector organisations, campaign groups, social enterprises and other not-for-profits. We are based in Brighton and have a proven track record of providing effective support anywhere in Britain since 2001.
We setup and administer all the computer systems that keep an office running, and give advice on how you can make best use of information and communications technology (ICT). Our remit is the software and hardware for desktop computers, laptops, servers, phones, tablets, and networking including firewalls, routers, wireless access points and cabling. We don't design and build websites or manage social media.
We deliver unobtrusive IT support, with an emphasis on keeping your systems running smoothly, through deep technical know-how and our focus on security, high quality equipment, rigorous decision making, policy-based practices, systems that are well understood, documented and as simple as possible, and meticulous standardisation of software and settings.
General IT Support
Though we specialise in working with free and open-source software and have a suite of software we can recommend, we can also work with whatever you do. We are experienced in using many kinds of computers and devices; most operating systems (Windows, OS X / Mac OS, Linux, Android, iOS), and with an array of software applications.
Organisation-Wide Computing Systems
We offer a complete computer system for your organisation - our 'Roaming Computing System' - a suite of free software, running on desktop computers with Windows 7 and a Debian (Linux) server. We keep the software up-to-date with security updates on a continual basis and with major updates periodically. Your staff get a consistent setup and can login from any computer in your organisation, or use the facilities when away from the office.
Where practicable we buy all equipment in the second-user market. We source ex-corporate computers whose high quality means they have years of trouble free life left in them, at low prices.
We install very secure firewalls (using pfSense) that provide the highest grade of protection for your network.
We maintain wired and wireless computer networks, from small systems with just a router and a switch, to large scale deployments with a leased line, Cisco switches and routers, and wireless access points throughout.
We can work with you to develop organisation-wide IT strategy and policy.
We offer training and advice in all manner of information and communications technology, software and services, and in building databases and websites.